Joyería Sendra

Joyeria Sendra f
Joyeria Sendra f
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Frequently Asked Questions

Find answers to the most common questions about our products and services

We are located at Calle Mayor, 12, Altea (Alicante).

Visit us from Monday to Saturday to discover our selection of jewelry and watches.

We are open from 09:00 hs a 14:00 hs Monday to Saturday, and from 17:00 h a 20:30 h Monday to Friday.

Yes. We have our own workshop where we do precise repairs and check-ups. After looking at your piece, we’ll give you a time estimate and price.

Bring your watch or jewelry to the store, or send it to us by courier. We’ll provide an estimate within 24 hours and, once you approve it, we’ll begin the repair.

Select “Pick up in-store” at checkout, and we’ll notify you by email or WhatsApp when your order is ready (usually within 24 hours for in-stock items).

  • Bank transfer (IBAN: *You must be registered to view the IBAN -> Login )
  • Credit/debit card via virtual POS (Cajamar).
  • PayPal (with a small administrative fee)
  • Cash on delivery (6% + minimum €5, phone confirmation required)

  • < 40 € 5,50 €
  • ≥ 40 € Free

* Free shipping is non-refundable on returns

Cash on delivery: + €5 minimum (6% of the total)

You have 14 days to withdraw from the purchase starting from the delivery date. The refund will be issued within 72 h after inspection (see full conditions in our returns section).

At the bottom of the page, you'll find a subscription form. Enter your email and click "Subscribe". We'll send you news and exclusive offers.

Yes, all our jewelry and watch pieces include a certificate of authenticity issued by the manufacturer or by our own laboratory.

Our parts come with a minimum warranty of 2 years, in accordance with European regulations. For more information, please refer to our warranty section.

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